Managing Telegram Notifications

Modified on Tue, Jul 30 at 2:15 PM


Telegram is one of the most popular messengers among our users. This is why we have an integration for Telegram notifications. This feature makes it much easier for you to be aware of everything that is happening to your Paxful account, including trade statuses and your wallet balance. This guide will show which events you can be notified about and how to activate or deactivate Telegram notifications for your Paxful account.



Note: Telegram notifications can be managed in the Paxful web version only. Paxful Mobile Wallet does not support this feature.



You can set your Telegram notifications for the following events:


  • Someone viewed your profile
  • Someone viewed your offer
  • Cryptocurrency deposit pending
  • Cryptocurrency deposit confirmed
  • Incoming trade
  • Partner paid you for a trade
  • Trade cancelled/expired
  • Cryptocurrency sold
  • Cryptocurrency purchased


Activating Telegram notifications



1. Log in to your Paxful account, hover over your username located in the top-right corner of the page, and click Settings.


The Account settings page appears.



2. Scroll down and under the Telegram icon, click Activate.


Telegram Bot Activation dialogue window appears.


3. Click Activate in Telegram.


Note: You can also click Copy link and paste the link into a new tab to get to the next step.


The Telegram activation page opens in a new tab.


4. On the Telegram activation page, click SEND MESSAGE.





Note:


  • For the mobile view, simply select whether you want to open the app or web version of Telegram and proceed to step 5.
  • Make sure you are logged in to your Telegram account on the same device.
  • After clicking SEND MESSAGE, a dialogue window may appear asking permission to open the Telegram app. Depending on your browser, click Allow or Open Telegram.
  • To open the web version of Telegram, click OPEN IN WEB
  • A conversation starts with the Paxful Telegram bot in your Telegram account.

5. In your Telegram account, open the conversation with the Paxful Telegram bot and click Start.

A notification appears in your Paxful account inbox: Paxful Telegram Bot activated successfully. You receive a message from Paxful Telegram bot: Successfully subscribed


Deactivating Telegram notifications


Note: You may need to deactivate Paxful Telegram bot in case if you need to connect it to a new Telegram account. To stop receiving notifications, you may simply untick checkboxes in your Notifications list located in your Paxful account settings.
  1. Log in to your Paxful account, hover over your username located in the top-right corner of the page, and click SettingsThe Account settings page appears.
  2. Under the Telegram icon, click Stop.
  3. Deactivate Telegram Bot dialogue window appears. 
  4. Click Deactivate bot to confirm deactivation.


A notification appears in your Paxful account inbox: Paxful Telegram Bot unsubscribed successfully. You receive a message from Paxful Telegram bot: Successfully unsubscribed.



See more information on how to verify your account and secure your Paxful wallet with 2FA.



If you need any assistance from our Support team, do not hesitate to contact us. Check out this article on How to Contact Support