There could be a few reasons why your actions on Paxful could take longer than usual. This is what to do if you encounter it:
Check Paxful’s Status Page
One solution to figuring out why you may be having issues on Paxful is to check our X/Twitter Feed: @PaxfulStatus.
On this page, you can see official platform health updates from the Paxful team!
Check the Transaction Status
One of the reasons your trade may not be completed quickly is that the blockchain is taking time to confirm your trade. This could be due to mempool congestion. In this instance, you can check your Bitcoin transaction status. Doing this lets you gather more information about your transaction and where it is on the blockchain.
What should you do if you still don’t have an answer?
If you still don’t have an answer after following the above steps, we recommend contacting support.