Setting Security Questions

Modified on Wed, 03 Jan 2024 at 01:57 PM

Security questions help protect your account and restore access in case you lose it. Follow these steps to configure your questions:

1. Log in to your Paxful account, hover over your username on the top right of the page, and click Settings from the context menu that appears.
The Settings page then appears.

2. On the menu on the left, click Set Security Questions.

3. Click the Set Answers link.
4. Select three security questions from the drop-down lists. Type the corresponding answers into the fields under the questions.

Warning: Double-check your answers and ensure that you remember them. In case of necessity, you must provide answers to these questions exactly as they were written in the fields. If you forget your answers, this will make the process of restoring access to your account more difficult.

Tip: When choosing answers for your security questions, consider using information that cannot be found on your social media profiles. For example, do not answer the question “Who was your best friend in school?” with a person's name but consider using his nickname instead.

 5. Click SaveAt this step, your security questions are set. You are redirected to the Account Settings page.

For additional information on how to secure your account, check out our security guide.

If you need any assistance from our Support team, do not hesitate to contact us. Check out this article on How to Contact Support.