Can't log in? Click ‘Trouble logging in?’ to answer a few questions and restore your 2FA access if you lose or switch your device.
Setting up 2FA on your account significantly improves your cryptocurrency wallet's security. But sometimes you may lose 2FA due to:
- Your phone is lost or damaged.
- The authentication app was deleted.
- You switch to a new device, and the app with all the codes cannot be transferred to your new device.
If you need any assistance from our Support team, do not hesitate to contact us. Check out this article on How to Contact Support.