Why Do I Receive "Unknown Bitcoin Address" Error Message?

Modified on Thu, Jul 31 at 11:50 PM

Paxful displays an ‘Unknown Bitcoin Address’ error if you enter an incorrect, non-existent, or improperly formatted BTC address—always double-check the address for accuracy.


When sending Bitcoin to an external wallet, you may encounter an "Unknown Bitcoin Address" error message. This may happen because:

  • You have entered an incorrect wallet address.
  • You have entered a non-existent wallet address.
  • You have entered an address that is not a Bitcoin network address.


To resolve this error, do the following:

  • Verify the wallet address you enter.
  • Ensure you have entered a valid Bitcoin address.



If you need any assistance from our Support team, do not hesitate to contact us. Check out this article on How to Contact Support.