On Paxful, you have the flexibility to create offers tailored to your needs, complete with your terms and conditions. These offer terms are a summary of what you expect from your trade partner, shown before the trade begins. You’ll add them in the third step of the offer creation process.
Clear and concise terms help ensure smooth trades. Make sure your terms align with Paxful's Terms of Service.
✍️ Tips for Writing Effective Offer Terms
Use Offer Tags
When creating an offer, you can select tags—short keywords that appear on your public listing. These help potential partners understand the nature of your trade at a glance and can encourage them to initiate a trade.
Examples:
“ID required”
“Cash only”
“Receipt required”
Keep Descriptions Clear and Brief
Your offer terms should clearly explain how the payment should be made before the trade starts. Vague or lengthy terms may confuse users or cause them to cancel. Stick to short, specific, and easy-to-read instructions that highlight the key points without overwhelming the reader.
⛔️ What to Avoid in Offer Terms
Do not suggest trading outside of Paxful's platform. Off-escrow trades are strictly prohibited and may result in a ban.
Do not include personal contact information.
Do not add external links or URLs.
📝 Examples of Well-Written Offer Terms
PayPal
Only verified PayPal accounts are accepted.
No payments via credit/debit cards or checks.
Funds must be in your PayPal balance (not pending).
Send a screenshot showing that the funds are available.
Payment must be sent as "Goods and Services."
I reserve the right to cancel if I suspect fraud and report the user to Paxful.
Western Union
Cash payments only.
Payment instructions will be provided after trade starts.
Upload a clear photo of the receipt.
No third-party transactions.
SEPA
For EU SEPA bank transfers only—non-EU accounts are not accepted.
First-time traders must upload a valid ID.
ID name must match the sender's bank account name.
BTC is released after payment is received.
For additional BTC beyond what’s available, expect a short wait.
I may request further ID verification if fraud is suspected. You can refuse, but the trade will be canceled and funds returned.
New users must provide a selfie holding their ID.
For more help, check out our guides on selling cryptocurrency, buying cryptocurrency, and writing good trade instructions.
If you need any assistance from our Support team, do not hesitate to contact us. Check out this article on How to Contact Support.