If you’re not receiving emails from Paxful, here’s what you can do to fix this:
- Ensure you have logged in to the correct email address you used to register on Paxful.
- Could you check your spam folder? Sometimes our emails could be sitting there.
- Whitelist Paxful email addresses. Meaning adding our email addresses to your trusted list of senders. (The process may vary from one email service provider to another.)
- Email addresses to whitelist:
- Please make sure that your email client or service provider is usually working.
- You can select a popular email domain if possible.
Check out our security guide for more information on protecting your Paxful account. If you receive a suspicious email from our company, read this article to find a solution.
If you need any assistance from our Support team, do not hesitate to contact us. Check out this article on How to Contact Support.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article