Setting up 2FA on your account significantly improves your cryptocurrency wallet's security. But sometimes you may lose 2FA due to:
- Your phone is lost or damaged.
- The authentication app was deleted.
- You switch to a new device, and the app with all the codes cannot be transferred to your new device.
Having trouble logging in? Click on ‘Trouble logging in?’ to answer a few security questions and recover your 2FA access if you've lost or changed your device.
If you need any assistance from our Support team, do not hesitate to contact us. Check out this article on How to Contact Support.