A dispute triggers moderator intervention when a trade doesn't go as planned. Paxful uses this process to resolve conflicts and ensure user protection.
Disputes on Paxful are helpful when a trade does not go as planned. When misunderstanding, miscommunication, disagreement, or any other controversy arises between parties. When a dispute is started, a moderator will intervene to help settle the trade.
If you need any assistance from our Support team, do not hesitate to contact us. Check out this article on How to Contact Support.